Privacy Policy for ITERALEARN SOLUTIONS PRIVATE LIMITED
Introduction
ITERALEARN SOLUTIONS PRIVATE LIMITED (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online platform, or purchase courses from us. Please read this policy carefully to understand how we handle your personal data.
By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you. This includes:
- Personal Information: When you sign up for an account, purchase courses, or contact us, we may collect personal information such as your name, email address, phone number, payment details, and billing address.
- Usage Data: We collect information about how you use our website and interact with our content, including your IP address, browser type, operating system, referring URLs, and pages visited.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and improve our services. You can control cookie settings in your browser.
- Payment Information: When you make a purchase, we collect payment details such as credit card numbers or other payment methods. Note that we do not store sensitive payment information directly on our servers, as payments are processed securely via third-party payment providers.
2. How We Use Your Information
We use your information for various purposes, including:
- To Provide Services: To process your course purchases, manage your account, and provide customer support.
- To Improve User Experience: To personalize your experience on our platform and provide relevant course recommendations.
- To Communicate with You: To send transactional emails, such as course updates, payment receipts, and support responses, as well as promotional emails if you opt-in.
- For Analytics and Research: To analyze user behavior, improve our website’s functionality, and enhance our course offerings.
- To Comply with Legal Obligations: To fulfill legal requirements, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We do not sell, rent, or share your personal data with third parties for their marketing purposes. However, we may share your information with the following:
- Service Providers: We may share your information with trusted third-party service providers who assist us with operations like payment processing, email delivery, data analytics, and customer support. These providers are required to keep your information confidential.
- Legal Compliance: We may disclose your information to comply with legal obligations, court orders, or legal processes.
- Business Transfers: If Iteranza Software Solutions Private Limited is involved in a merger, acquisition, or asset sale, your personal information may be transferred to the new entity.
4. Data Security
We employ administrative, technical, and physical security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
You have the following rights with respect to your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal conditions.
- Opt-Out of Marketing: You can opt-out of receiving marketing emails by following the unsubscribe link in our emails or contacting us directly.
- Data Portability: You may request a copy of your personal data in a machine-readable format to transfer to another service provider.
To exercise these rights, please contact us at [info@iteralearn.in].
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to recognize your browser and collect usage information.
You can choose to disable cookies through your browser settings. However, please note that some features of our website may not function properly if cookies are disabled.
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under the age of 13, we will take steps to delete such information immediately.
8. International Data Transfers
As a global service, we may transfer your personal information to countries outside of your own, including those that may have different data protection laws. By using our services, you consent to the transfer of your personal data across borders.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, we will post the revised policy on this page and update the “Effective Date” at the top.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us:
ITERALEARN SOLUTIONS PRIVATE LIMITED
Email: info@iteralearn.in