Refund Returns

Refund Policy for ITERALEARN SOLUTIONS PRIVATE LIMITED

At ITERALEARN SOLUTIONS PRIVATE LIMITED, we strive to provide high-quality online courses and a seamless learning experience. We want you to be fully satisfied with your purchase. If for any reason you are not satisfied with the course you’ve enrolled in, we offer a 7-day refund policy under the conditions outlined below.

1. Eligibility for Refund

You are eligible for a refund if:

  • You request the refund within 7 days from the date of your course purchase.
  • You have not accessed more than 50% of the course content.
  • You have not received a certificate of completion for the course.

If you meet the criteria, you can request a full refund.

2. How to Request a Refund

To request a refund, please follow these steps:

  1. Email us at [info@iteralearn.in] within 7 days of your purchase.
  2. In your email, include:
    • Your order number or purchase details.
    • The course name you want a refund for.
    • A brief reason for your refund request (optional, but helps us improve).

Once we receive your request, we will process it and notify you of the outcome. If your request meets the refund criteria, we will initiate the refund process.

3. Refund Process

  • Timeframe: Once your refund is approved, we will process it within 5-7 business days. The refund will be credited to the original payment method used during the purchase.
  • Refund Method: Refunds will be issued to the same payment method used at the time of purchase (credit card, debit card, PayPal, etc.). If you paid through another method, we will contact you to arrange the refund.

4. Non-Refundable Situations

We do not offer refunds under the following circumstances:

  • After 7 days from the date of purchase.
  • If you have accessed more than 50% of the course content.
  • If you have already obtained a certificate of completion for the course.
  • If you purchase courses through third-party platforms or resellers (unless otherwise stated by the third party).

5. Exchanges or Course Substitutions

If you are not satisfied with the course you purchased, but would prefer to enroll in a different course instead of requesting a refund, please contact us at [info@iteralearn.in]. We may offer you the option to exchange your course for another, subject to availability and terms.

6. Cancellation of Course Access

Upon approval of your refund request, we will revoke your access to the course content, and any certificates earned will be invalidated.

7. Contact Us

If you have any questions about our refund policy or wish to request a refund, please don’t hesitate to contact us:

Emaill: info@iteralearn.in

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